Privacy Policy
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://steadydeservonage.com (the Steady Deservonage ).
The following principles will be upheld:
We want you to be well-informed about how your Personal Data is used and processed. We use a range of methods to keep you up to date with relevant information. Where specific details are required, we will provide them at the appropriate time. We are happy to address any questions you may have regarding any limitations imposed by law.
1. The Scope?
This policy describes the type of Personal Data Steady Deservonage collects about individuals and how it is processed, shared with third parties, secured, and more.
This Policy relates to information concerning an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified through a combination of additional information we hold or are able to access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from any person under 18 years of age, nor do we knowingly permit such persons to use our services. Should we become aware of any information collected from a minor, we will delete it as promptly as possible.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect Personal Data. We may request your Personal Data directly in certain circumstances. In other cases, we collect it by analysing how our services and channels are used, or by receiving your information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor any consequences for doing so.
However, you are not obliged to provide us with any personal data. In certain circumstances, choosing not to do so may limit our ability to offer the Services or restrict your access to the website.
4. What Personal Data Do We Collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity log, traffic data (including IP address, date of access, time of access, and date of access), language used, software crash logs, browser type, and information about the device you used. This information is not personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide to Us when connecting with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company is unable to use your personal data. The legal grounds upon which the Company may process your personal data are:
- You have given your consent to the processing of your Personal Data for one or more reasons. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to pursue their legitimate interests — for example, to improve Our Services or to defend legal claims.
- Processing is required to meet a legal obligation.
Contact us via email for more details on the processing required to protect legitimate interests.
Below is a list of the reasons and legal grounds on which we may use the information you provide us. Personal Data.
Scope, Legal Basis
1. To provide your personal information to third parties at your request in order to gain access to digital trading. If you ask us to, we may request Personal Data from you to forward to third-party companies.
You have given your consent to the processing of your Personal Data for one or more reasons.
2. To respond to your requests, questions, or concerns. Personal Data is necessary to address any questions you may have regarding the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
3. Personal Data is processed to meet legal, administrative, and judicial obligations as required by law.
To meet legal obligations, processing is required.
4. To enhance Our Services, Personal Data may be used to improve Our Services. This includes, among other things, crash reports and malfunction data we collect in relation to the Services.
Processing is necessary to pursue the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. To perform and manage actions in line with the requirements of Our Services. This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and related activities.
Processing is necessary to pursue the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis, and to make decisions on various issues, we employ a range of analytical techniques, including statistical methods.
Processing is necessary to support the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we may process Personal Data to establish and defend legal claims.
This processing is carried out in compliance with applicable laws, regulations, agreements, and any relevant conditions, terms, or policies.
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analysis.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have given us to those third-party trading platforms. The use of your Personal Data will be subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to enhance and improve the products and services it offers to its customers.
Where necessary to protect the rights of third parties or Company assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, in the event that a relevant transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.
7. Cookies and Third-Party Services
Third-party services, such as advertising providers or analytics companies, may be used in connection with our website. These companies may also make use of cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your user experience, track your preferences, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for a short period before your browser is closed. Other cookies are persistent. Persistent cookies remain on your device for a set period after your browser is closed, and are used to help the website recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us based on their purpose:
1. Cookies are strictly necessary
These cookies are necessary to access the features you've requested and to navigate our website. They are used to deliver the information, products, and services you have asked for.
They are required for your device to download and stream data, allowing you to navigate the website, use its features, and return to pages you've previously visited.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).
2. Functionality Cookies
Cookies allow us to recognise you each time you visit our site and to save your settings and preferences.
Cookies collect personal data, such as your username and last login date, to confirm you are logged in to the site. They are deleted when you close your web browser (session cookies).
3. Cookies for performance
Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to carry out analysis on our website.
Cookies store anonymous data that is not associated with any identifiable individual. They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you'll need to adjust your browser's settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please be aware that some or all of the Website's functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. The retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose for which it was collected, as outlined in this Policy, or for longer periods as permitted by applicable laws, regulations, and orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer retained than necessary.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country — meaning a country other than the one in which you reside — or to international organisations. International organisations or jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide and to ensure that users are able to assert their rights and access effective legal recourses.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the "GDPR")
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Send an email to info@steadydeservonage.com
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
In certain circumstances, we may be required by legal or other obligations beyond our control to disclose your Personal Data to third parties, such as public authorities. We cannot control how such third parties manage the security of your Personal Data.
No data transmission over the internet can be guaranteed to be completely secure. The Company cannot ensure the security of Personal Data you transmit to us via the internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications may appear on our website. These sites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these third-party websites or apps, and this Policy does not apply to any actions taken through them.
Before accessing or using any third-party website or app, we recommend reading their privacy policy carefully. We also suggest being mindful of any Personal Data you choose to share with them.
12. Changes to This Policy
When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest reviewing what Personal Data you provide to them.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. To exercise any of these rights, please send a written request to the email address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If such processing is confirmed, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic format upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request is detrimental to another person's rights or freedoms, the Company may refuse or limit its response accordingly.
Right to rectification
The Company is required to correct inaccurate Personal Data. You may also request that incomplete Personal Data relating to you be rectified, taking into account the purpose for which it is processed.
Right to Erasure
The following grounds apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to the processing of Personal Data about you based on legitimate interests pursued by us or a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, or to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not infringe on the rights or freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is not required for the establishment, exercise, or defence of legal claims, we will cease such processing.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data about you.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out prior to the withdrawal of consent.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as outlined in this section 13.
We will respond to requests made under your rights in section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the complexity and volume of requests. We will notify you of any such extension, along with the reasons, within one month of receiving your request.
Unless contrary to the provisions of section 13, information provided in response to requests made under your rights in section 13 will be supplied free of charge. Where a request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable fee to cover administrative costs, or we may decline to act.
If we have reasonable doubts about the identity of the person submitting a request, the Company may ask for additional information to verify that identity.